1. Who is Clicks and Sales?
Clicks and Sales, a company incorporated under the laws of India, having its registered office at 510 C, Military Road, Marol, Andheri(East), Mumbai 400059 India (“Clicks and Sales”) is a company which offers digital marketing, web technology, lead and demand generation, graphic designing, SEO and various other services through its website www.clicksandsales.com
2. What is this Cancellation, Return and Refund Policy?
3. Terms of cancellation
Given the nature of digital services which Clicks and Sales provides, we do not accept cancellation of our services after the services have been delivered. Services are deemed to be delivered when the leads are delivered through Clicks and Sales leads panel, through email, through WhatsApp, websites are made live on test servers, reports of monthly activity of digital marketing or SEO services are sent to clients.
Cancellation requests received after three days of initiation of a project will not be accepted till the time/contract period or service delivery time as mentioned in the contract or proposal or quotation will be applicable.
Domain names purchased through www.clicksandsales.com cannot be cancelled even immediately after their purchase.
All subscriptions monthly, quarterly, and yearly renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime by emailing a notice to: email@example.com
4. Terms of Refund
We assess cancellation or refund requests on their merits, considering the digital nature of services Clicks and Sales provides. There is no obligation to provide a refund or credit in the following situations
- You have changed your mind after purchasing the service
- You have asked Clicks and Sales to stop or pause the service and later you do not need the service due to changed circumstances
- You do not have sufficient expertise to use or understand Clicks and Sales’ s services
- You can no longer access old details of the service which was rendered. Clicks and Sales deletes all data, codes and files of the completed projects in 30 days from when the service is completed
- You booked a domain in error
Clicks and Sales agrees to refund in the following situations
- Client has paid more than the contracted amount in error. It is considered as automatic refund which is done by the finance team
- Client has paid erroneously twice or thrice during online payment. Usually such payments are automatically returned by the payment gateway. This is considered automatic refund.
- Client has sent a written request to cancel the service within three days of payment date or start of contract date whichever is earlier. This is considered a manual refund.
- Clicks and Sales deducts a flat Rs 2500 + Applicable GST refunds processing fee on every refund processed manually
Updates to refund policy
Clicks and Sales reserves the right to modify any provisions of the cancellation or refund policy without any notice.